Shipping policy
🦦 Capybaria Shipping Policy
Thank you for shopping with Capybaria!
Every item is made to order with care — printed, packed, and shipped by our trusted partners to bring you high-quality products that feel cozy and personal.
📦 Processing Time
-
All orders are made to order.
-
Production usually takes 2–5 business days before shipment.
-
You’ll receive an email with tracking information as soon as your order is on its way.
During holidays or large sales, production times may be slightly longer — but we promise it’s worth the wait!
🚚 Shipping Options & Delivery Times
We currently ship to most locations in the United States and offer the following options at checkout:
| Shipping Method | Estimated Delivery Time | Price |
|---|---|---|
| Economy Shipping | 5–10 business days | $3.59+ |
| Standard Shipping | 3–7 business days | $5.29+ |
| Free Shipping | Orders over $50 | FREE |
💡 Delivery times begin after your order has been produced and shipped.
Please note that carriers may experience delays beyond our control, especially during holidays.
🌍 International Orders
At this time, Capybaria primarily ships within the United States.
If you’re outside the U.S. and interested in ordering, please contact us at support@capybaria.com — we’re happy to check if shipping is available to your location.
🕵️ Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your package every step of the way.
If you haven’t received tracking info after 7 business days, please reach out to us.
❗ Lost, Delayed, or Damaged Packages
If your package arrives damaged or doesn’t show up after the expected delivery window:
-
Contact us at support@capybaria.com with your order number.
-
We’ll contact our print partner to investigate.
-
If confirmed lost or damaged, we’ll issue a replacement or refund at no cost to you.
🔁 Returns & Replacements
We stand behind every Capybaria product.
If there’s any issue with your order — whether it’s a defect, print error, or even if you’re just not happy — contact us within 30 days of delivery at support@capybaria.com.
We’ll make it right with a replacement or refund.
You don’t need to return the item unless we specifically request it.
💌 Need Help?
For any questions about your order, shipping status, or delivery, reach out to our friendly support team:
📧 support@capybaria.com
We’re here to make sure every Capybaria package brings a smile. 💛